Social Media Policy

1. Scope of the Policy

This policy applies to all users, including customers, visitors, partners, and employees who interact with our official social media platforms, including but not limited to:

• Instagram
• X
• YouTube
• LinkedIn
• WhatsApp and Other Messaging Platforms

By engaging with us on social media, you agree to follow these guidelines.

2. Acceptable Use

• Respect Others: Treat everyone with kindness and professionalism. Avoid offensive language, threats, or harassment.
• Relevant Content: Keep comments and posts relevant to our brand, products, and services.
• Constructive Feedback: We welcome suggestions and criticism, but abusive or misleading comments will not be tolerated.
• Protect Privacy: Do not share personal information (phone numbers, addresses, payment details) on public forums.

3. Prohibited Activities

• Hate Speech & Harassment: No discrimination, threats, or bullying based on gender, race, religion, or personal identity.
• Fake News & Misinformation: Do not post false or misleading claims about TheShopersChoice.com, its services, or products.
• Spam & Promotions: Avoid posting advertisements, affiliate links, or unrelated promotional content.
• Impersonation: Do not pretend to be another person, brand, or entity.
• Illegal Content: Any post that violates legal, ethical, or regulatory standards will be removed.

Failure to adhere to these guidelines may result in content removal, account restrictions, or reporting to social media platforms.

4. Customer Service via Social Media

Need Support?

Our social media accounts provide general assistance, product updates, and promotions, but for order-related issues, please contact:

• Email: theshoperschoice@gmail.com
• Customer Care: 18002025022

We aim to respond to queries within 24-48 hours on business days.

For security reasons, we never ask for personal or financial details via direct messages.

5. User-Generated Content (UGC) Policy

By tagging @TheShopersChoice or using our hashtags (e.g., #ShopersChoice #FluckyFashion or other related brands), you grant us permission to:

• Share, repost, or feature your content on our social media, website, or marketing materials.
• Use your name and username as credit for the content.

If you wish to opt out, please contact us via DM or email.

6. Reporting Violations

If you notice any content violating our policy, report it by:

• Emailing us at: theshoperschoice@gmail.com
• Calling our support line at: 18002025022
• Reporting directly on the respective social media platform.

We take violations seriously and will take appropriate action, including content removal or legal proceedings if necessary.

7. Disclaimer & Policy Changes

• The views expressed by users on our social media do not represent the official stance of Newision Shoppers Lifestyle Pvt Ltd.
• We reserve the right to modify this policy without prior notice. Updates will be reflected on this page.

By continuing to engage with us, you agree to these terms. Thank you for being a part of our Shopers Choice community!

For inquiries, contact theshoperschoice@gmail.com or visit www.theshoperschoice.com.