Effective Date: 25 July 2024
Applicable to: All customers purchasing products from Newision Shoppers Lifestyle Pvt Ltd through its official online platform www.TheShoppersChoice.com
At Newision Shoppers Lifestyle Pvt Ltd, we are dedicated to ensuring that your shopping experience is smooth, transparent, and hassle-free. This detailed shipping policy explains the terms and conditions of how we process and handle the delivery of our products, which include men and women apparel, accessories, body care, and grooming products. By making a purchase from our online platform, you agree to the terms outlined in this policy.
We currently offer shipping services across India. At this time, we do not provide international shipping. Our shipping partners deliver to most PIN codes across the country; however, there may be some remote areas where our delivery services are limited. If your location is not serviceable, our customer support team will inform you promptly after you place your order.
Newision Shoppers Lifestyle Pvt Ltd uses trusted third-party logistics providers to ensure timely and safe delivery of products. We offer several shipping methods based on the location of the customer and the nature of the products ordered:
Delivery times mentioned above are estimates, and actual delivery times may vary depending on the destination, courier delays, or unforeseen circumstances.
Shipping costs are determined by the weight, dimensions, and destination of the products ordered.
All applicable shipping costs will be calculated and displayed at the time of checkout, allowing you to review and accept the charges before finalizing your purchase.
Orders placed on www.TheShoppersChoice.com are processed within 24-48 hours on business days (Monday to Friday). Once your order has been processed and dispatched, you will receive an email notification with your shipment tracking information.
In case of unforeseen circumstances such as high demand, natural disasters, or other factors, we will notify you of any delays.
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your package directly on the courier’s website using this number. Tracking details typically become available within 24 hours of dispatch.
Delivery timeframes may vary during busy periods, such as festivals or sales events.
You can modify or cancel your order before it has been shipped. After shipment, modifications are not possible, and you may need to initiate a return or exchange as per our return policy.
If delivery fails due to an incorrect or incomplete address, the order will be returned to our warehouse. You can choose to reship (with reshipping fees) or request a refund (minus shipping charges).
We currently do not offer international shipping. All orders are limited to delivery within India.
For body care and grooming products, special care is taken during shipping. However, these products may be temperature-sensitive, so we recommend avoiding exposure to extreme temperatures.
In the rare event that your package arrives damaged or if you believe your package has been lost in transit, please follow these steps:
We are committed to delivering our products to as many regions of India as possible. However, certain remote or restricted areas may not be serviceable by our courier partners. If your delivery address falls in a restricted zone, we will notify you promptly after your order is placed and discuss alternative delivery options, if applicable.
Once your order has been placed, any requests to change the shipping address must be made within 12 hours of the order confirmation. Requests made after this period may not be accommodated, and you will be responsible for any additional shipping fees incurred.
Customers are responsible for:
Certain items, such as body care and grooming products containing alcohol or chemicals, may be subject to shipping restrictions due to regulations regarding transportation. If such restrictions apply to your order, we will notify you prior to shipment and provide you with alternative options, if available.
By purchasing products from Newision Shoppers Lifestyle Pvt Ltd through www.TheShoppersChoice.com, you acknowledge that you have read, understood, and agree to this Shipping Policy.