Payment Gateway Policy

1. Payment Methods

We offer secure payment options through SabPaisa. Customers can choose from the following payment methods:

• Credit Cards (Visa, MasterCard, RuPay, etc.)
• Debit Cards (Visa, MasterCard, RuPay, etc.)
• Net Banking (All major banks supported)
• UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)

2. Payment Security

• All payments are securely processed through SabPaisa.in, which follows RBI guidelines and PCI-DSS compliance to ensure encrypted transactions.
• We do not store your credit/debit card details on our servers.
• Transactions are protected with SSL encryption to prevent unauthorized access.

3. Payment Confirmation

• Once the payment is successfully processed, your invoice automatically generates and you will receive an email confirmation or SMS notification with your order details.

4. Transaction Charges

• No additional charges are applicable for most payment methods.
• Some banks or wallets may impose a transaction fee, which will be displayed before checkout.

5. Payment Failure & Refunds

• In case of payment failure, the amount (if debited) will be automatically refunded to your original payment method within 5-7 business days.
• If the payment is deducted but the order is not placed, contact us with the transaction ID at theshoperschoice@gmail.com.
• Refunds for cancelled orders are processed within 7-10 business days, depending on your bank’s processing time.

6. Fraud Prevention & Risk Management

• For security reasons, we may request identity verification for certain transactions.
• Any fraudulent transactions will be reported to the concerned authorities for legal action.
• If your payment is flagged as high risk, we may hold the order and request additional verification.

7. Chargebacks & Disputes

• If you have any disputes regarding a payment, contact our support team at theshoperschoice@gmail.com before raising a chargeback request with your bank.
• Unauthorized chargebacks without valid reasons may lead to a temporary or permanent ban from shopping on our website.

8. Cancellations & Refund Policy

• Orders once placed cannot be canceled after processing.
• Refunds (if applicable) will be credited back to the original payment method as per our Refund Policy.

9. Payment Gateway Support

If you face any issues with payment processing via our payment gateway, you can contact:

TheShopersChoice Support: theshoperschoice@gmail.com

10. Changes to this Policy

We reserve the right to modify this Payment Gateway Policy at any time. Any changes will be updated on this page.

By using our payment gateway, you acknowledge and accept these terms. If you do not agree, please refrain from making purchases on www.theshoperschoice.com.