frequently asked questions
To place an order, simply follow the steps below for a seamless ordering experience:
• Select the item you wish to place an order for (If size, color & variation needed, be sure to select options)
• Add the item to your shopping cart.
• Click on your shopping cart to proceed to the checkout.
• Enter your billing & shipping details and any applicable coupon codes.
• Select your method of payment – online payment will redirect you to the appropriate website to complete the order.
• Woohoo! You've successfully placed an order. You can view your order number and details on the final screen.
Yes, you need to create an account to shop with us. The process is very simple and quick.
Yes! You can cancel an order as long as it hasn’t been shipped.
If you contact us before the parcel is dispatched, it is possible. Once dispatched, changes are not possible as the details are already shared with our warehouse. However, you can cancel the order before packing and place a new one—no cancellation charges apply.
We accept only online payment methods via payment gateway, UPI, and net banking.
We offer free shipping across India. There are no hidden charges.
Please contact our customer care executive, and we’ll resolve the issue. We’ll get back to you within 24 hours.
We will attempt delivery up to three times on consecutive days. If you miss one attempt, don’t worry—we’ll try again.
Yes, if you don’t like the item, you can return it directly to the delivery person.
