Code of Conduct and Ethics for Direct Sellers and Distributors of Newision Shoppers Lifestyle Pvt Ltd

1. General Overview

All direct sellers, distributors, and affiliates of Newision Shoppers Lifestyle Pvt Ltd must:

1. Uphold the Integrity and Reputation of the Company

• Maintain honesty, fairness, and professionalism in all dealings with customers, clients, and the company.
• Avoid engaging in activities that could bring harm, disrepute, or legal issues to the company, its brands, and platforms, including www.TheShoppersChoice.com.

2. Comply with All Laws and Regulations

• Ensure full compliance with all applicable local, national, and international laws, including consumer protection laws, competition laws, and any industry-specific regulations.
• Respect the intellectual property rights of Newision Shoppers Lifestyle Pvt Ltd and avoid any misuse of the company’s trademarks, logos, or marketing materials.

3. Act with Integrity and Honesty

• Provide accurate and truthful information when marketing or selling products. Misleading claims, false promises, or deceptive practices are strictly prohibited.
• Be transparent about any incentives, commissions, or benefits that are offered in connection with sales or distribution.

4. Respect Consumer Rights

• Treat customers with respect, providing them with high-quality service and timely responses to inquiries or complaints.
• Adhere to the company’s return, refund, and exchange policies, and ensure that customers understand their rights before making a purchase.

2. Ethical Responsibilities

All direct sellers and distributors must adhere to the following ethical responsibilities:

1. Marketing and Promotion

• Any marketing or promotional materials used by distributors or direct sellers must be in accordance with company-provided guidelines. Unauthorized use of misleading or exaggerated claims about the benefits of Newision Shoppers Lifestyle Pvt Ltd products is strictly prohibited.
• All advertisements, product promotions, or testimonials must be factual, and distributors must refrain from making unsubstantiated or false claims.

Customer Privacy and Data Protection

• Protect customer information and data with the utmost care and confidentiality.
• Do not misuse, sell, or share any customer information without explicit consent from the customer, and always comply with data protection regulations.

Fair Competition

• Compete fairly and avoid practices that create an unfair advantage over other distributors or sellers.
• Any act of misrepresentation, disparagement of competitors, or predatory sales tactics that compromise the integrity of the sales process is forbidden.

Conflict of Interest

• Avoid conflicts of interest that may affect impartiality in conducting business.
• Disclose any relationships, affiliations, or outside interests that could influence your role as a direct seller or distributor of Newision Shoppers Lifestyle Pvt Ltd.

Ethical Handling of Products

• Ensure that all products are handled with care and that customers receive them in optimal condition.
• Avoid tampering with product packaging or content and ensure that all products are sold in accordance with company guidelines.

3.Prohibited Conduct and Practices

The following actions are strictly prohibited and may result in disciplinary actions, including the termination of distributorship, permanent banning of accounts, or legal action:

1. Unethical or Illegal Activities

• Engaging in any activity that violates local, national, or international laws, including but not limited to fraud, tax evasion, or misrepresentation.
• Involvement in any form of bribery, corruption, or manipulation to gain undue advantage in the market or within the company.

2. Pyramid Schemes or Multi-Level Marketing (MLM) Fraud

• Any involvement in pyramid schemes, chain recruitment schemes, or illegal MLM activities is strictly prohibited. All recruitment practices must comply with local regulations and the company’s established policies.

3. Unauthorized Use of the Company’s Intellectual Property

• Unauthorized use of Newision Shoppers Lifestyle Pvt Ltd or www.TheShoppersChoice.com logos, trademarks, branding materials, or any proprietary information is strictly prohibited.
• Avoid altering, copying, or distributing company content without written approval from company management.

4. Disparagement of the Company or Its Products

• Disparaging, defaming, or speaking negatively about Newision Shoppers Lifestyle Pvt Ltd, its management, products, or other representatives is forbidden.
• Any act that damages the company’s reputation, either directly or indirectly, is a violation of this Code of Conduct.

5. Creating False Identities or Misusing Accounts

• Creating multiple distributor or direct seller accounts for the purpose of abusing benefits, bonuses, or incentives is strictly prohibited.
• Any false or misleading personal information provided to the company during the registration process may result in immediate termination.

6. Unapproved Discounts or Offers

• Direct sellers and distributors may not offer unauthorized discounts, special offers, or incentives that have not been approved by the company. Pricing and promotional activities must adhere to official company policy.

4.Responsibilities to Fellow Distributors and Direct Sellers

All representatives of Newision Shoppers Lifestyle Pvt Ltd must treat each other with respect and professionalism. The following conduct is required:

1. Collaborative Environment

• Foster a supportive and collaborative environment with other direct sellers and distributors.
• Avoid engaging in activities that undermine the efforts or success of other representatives.

2. Non-Interference in Existing Customer Relationships

• Respect existing customer relationships and avoid attempting to poach or solicit customers who have established relationships with other distributors.

3. Dispute Resolution

• Any disputes with fellow direct sellers or distributors must be resolved in a professional and respectful manner. If necessary, disputes should be escalated to company management for mediation.

5.Sales and Earnings Disclosure

Transparency is crucial to maintaining the integrity of the sales process. All direct sellers and distributors must adhere to the following:

1. Accurate Sales Reporting

• Provide accurate and truthful reporting of sales transactions, including commission earnings and bonuses.
• Ensure that all documentation, including invoices, receipts, and order records, is complete and accurate.

2. Income Disclosures

• When discussing potential earnings with prospective sellers, provide realistic and honest expectations. Avoid making false promises of high incomes or exaggerated earning potential.
• Earnings and income are directly related to individual effort, skill, and market conditions, and vary from person to person.

5. Return Shipping and Costs

1. Return Shipping Responsibility:Unless the product is damaged or incorrect, the customer is responsible for all return shipping costs. We recommend using a reliable shipping service with tracking options, as Newision Shoppers Lifestyle Pvt Ltd is not responsible for any product lost or damaged in transit.
2. Damaged or Incorrect Products:If the product received is defective, damaged, or not as per your order, we will bear the cost of return shipping. You will also be entitled to a full refund or replacement, depending on your preference.

6. Legal Compliance

All direct sellers and distributors must ensure compliance with all applicable legal requirements:

1. Compliance with Local Laws

• Ensure that your sales activities comply with all local, national, and international laws, including regulations related to consumer protection, taxation, and business practices.
• Stay informed about changes in the law that may affect your role as a direct seller or distributor.

2. Tax Responsibilities

• Direct sellers and distributors are responsible for reporting their earnings and paying all applicable taxes. It is recommended that representatives seek professional advice regarding their tax obligations.

7. Enforcement of Code of Conduct

Failure to comply with the provisions of this Code of Conduct may result in disciplinary actions, including but not limited to:

• Warning Notices: Issuance of formal warnings for minor infractions.
• Account Suspension or Termination: Temporary suspension or permanent termination of distributorship or direct seller accounts for serious violations.
• Legal Action: In cases of criminal or fraudulent behavior, Newision Shoppers Lifestyle Pvt Ltd reserves the right to pursue legal action to recover damages or protect the company’s interests.

8. Reporting Violations

If you become aware of any violations of this Code of Conduct by another distributor or direct seller, it is your duty to report the issue to the company’s compliance department. All reports will be treated confidentially and investigated thoroughly.

9. Amendments to the Code of Conduct

Newision Shoppers Lifestyle Pvt Ltd reserves the right to modify or amend this Code of Conduct and Ethics at any time. Any changes to the policy will be communicated to all distributors and direct sellers via email or other appropriate means. It is the responsibility of each distributor and direct seller to stay informed of any updates.

10. Acknowledgment

By becoming a direct seller or distributor of Newision Shoppers Lifestyle Pvt Ltd and conducting business on www.TheShoppersChoice.com, you agree to adhere to this Code of Conduct and Ethics. You also acknowledge that failure to follow these guidelines may result in disciplinary action, up to and including termination of your distributorship.

We are available to assist you with any queries or concerns you may have regarding your return or refund request.

Thank you for shopping at TheShoppersChoice.com, and we appreciate your understanding and cooperation in adhering to our refund and return policy.